Hypha Support
Need help with Hypha? We're here to help you get the most out of your grow.
Contact us
For help, questions, or feedback — reach out any time.
support@demetermycolabs.comWe typically respond within 24–48 hours.
Common questions
How do I connect my Hypha Aeris sensor?
Power-cycle your Hypha Aeris device and wait for the flashing blue light. Then open Hypha, navigate to Devices, tap the + button, and follow the in-app Bluetooth pairing and Wi-Fi setup flow. Make sure Bluetooth and Location permissions are enabled on your device.
What does Hypha track?
Hypha tracks your whole grow: grow blocks by stage, strains and culture lineage, schedules and reminders, inventory, recipes and costs, and a photo journal. With a Hypha Aeris sensor, it also records CO₂, temperature, and humidity from your grow space.
I'm not seeing data — what should I do?
Check that your Hypha Aeris sensor is powered on and connected to Wi-Fi. Try pulling down to refresh in the app. If the issue persists, contact us at support@demetermycolabs.com.
How do I delete my account?
You can delete your account from the Settings screen inside Hypha. If you no longer have access to the app, email us and we'll handle it.
Report a bug
Something not working right? Let us know.
Request a feature
Have an idea? We'd love to hear it.