Document version: 2026-10-06
Updated October 6, 2026. We narrowed when we share data with authorities: only when the law requires it, or in a life-threatening emergency, and we tell you first when we can (§5).
This Privacy Policy describes how Demeter Mycolabs ("Demeter," "we," "us," or "our") collects, uses, shares, and protects information when you use the Hypha mobile application and related services (collectively, the "Services").
The Terms of Service govern your use of Hypha. This policy does not replace those Terms.
We aim to be straightforward about what we collect and why — including how we may use data to develop and improve machine learning (ML) and analytics. Questions? Contact us at support@demetermycolabs.com.
This policy applies to individuals who use Hypha in connection with mushroom cultivation, controlled-environment agriculture, and device monitoring features we offer.
Business and organizational use. If an organization operates Hypha and invites employees, contractors, or other users to access the Services under that organization's account, we may act as a processor for certain organization-controlled data and as a controller for our direct relationship with each individual user (for example, authentication, security, and support). The organization-facing Data Processing Agreement applies to that processing. If you use Hypha through your employer or another organization, that organization's policies may also apply.
Hypha may request access to capabilities such as:
You can control many permissions in your device settings. If you deny a permission, some features may be unavailable.
We use third-party providers to operate Hypha. Their terms and privacy policies apply in addition to this policy.
Google LLC (Firebase and Google Cloud Platform)
Databases and time‑series (our deployment)
These databases run on infrastructure we operate (for example, Google Cloud or comparable hosting).
We may introduce additional providers (for example, error reporting, billing, or email). When we add material new subprocessors that process personal information, we will update this policy or provide notice as required by law.
Under some U.S. state laws (including the CCPA/CPRA), certain location data may be treated as sensitive personal information. We use such information only as described in this policy. California residents have rights to limit certain uses, as described in §9.
Our commitments on data and ML. We build machine learning to serve growers, not to monetize them. When we use your data for ML development, we commit to the following:
If we use your content for purposes not described in this policy, we will notify you and, where required by law, obtain consent first.
We do not currently use third-party advertising networks or cross-context behavioral advertising in Hypha. We do not currently respond to "Do Not Track" signals.
We do not sell your personal information as "sale" is defined under applicable U.S. state privacy laws. We do not use your content to publicly identify you without a lawful basis and, where needed, your consent. If these practices change, we will update this policy and, where required, seek additional consent.
If laws such as the GDPR or UK GDPR apply, we may rely on:
For ML and analytics on content you provide, we rely on legitimate interests and/or performance of a contract depending on the feature; consent applies to analytics tools where required in your jurisdiction.
Right to object (EU / UK): You may have the right to object under Article 21 of the GDPR or UK GDPR. You may also have rights regarding automated decisions that have legal or similarly significant effects. Contact support@demetermycolabs.com.
We retain information as long as needed to provide the Services, comply with law, resolve disputes, and enforce our agreements.
How long raw telemetry remains available may depend on subscription tier, product settings, and automated retention or downsampling.
When you complete in-app account deletion, our systems remove your ability to sign in and delete account-linked records from primary databases. Some information may persist temporarily in encrypted backups, security logs, time-series databases, and aggregated datasets. We target completion within approximately 30 days, subject to technical propagation, backup rotation, and legal holds.
Depending on where you live, you may have rights to access, correct, delete, or export personal information, or to object or limit certain processing. You may also have the right to appeal a decision.
California residents have additional rights under the CCPA/CPRA as described in §9.
To exercise rights, contact support@demetermycolabs.com. We may need to verify your request.
If you are a California resident, you may have the following rights:
To exercise these rights, email support@demetermycolabs.com. You may designate an authorized agent to submit a request on your behalf in accordance with California law.
California "Shine the Light" (Civil Code § 1798.83): we do not share personal information with third parties for their direct marketing purposes.
We do not knowingly collect personal information from children under 13, or any higher minimum age required in your country (in the EEA and UK, GDPR Article 8 allows a threshold between 13 and 16). Hypha is not directed at children. If you believe we have collected a child's personal information, contact support@demetermycolabs.com.
If you use the Services from outside the United States, your information may be processed in the United States and other countries. Where required by applicable law, we use appropriate transfer safeguards, which may include standard contractual clauses.
We may update this Privacy Policy from time to time. We will post the updated version and revise the "Last updated" date. If changes are material, we will provide additional notice as required by law.
Demeter Mycolabs LLC
Tijeras, New Mexico, United States
Email: support@demetermycolabs.com
For formal data protection requests (including GDPR data subject requests) or regulatory correspondence requiring a complete mailing address, email us and we will provide it.
October 6, 2026 — Narrowed disclosure to authorities in §5 to match Terms §5.7(c).